SUPERVISOR, CASE MANAGEMENT
Company: Family Service League Inc.
Location: Bay Shore
Posted on: February 15, 2026
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Job Description:
Job Description Job Description Established in 1926, Family
Service League is a social services agency transforming lives and
communities through mental health, addiction, housing, and
essential human services with more than 60 social service programs
in over 20 locations. SCHEDULE Monday - Friday, 9:00AM - 5:00PM
SUMMARY Family Service League is seeking a full-time Supervisor for
our Home Safe Program in Bay Shore. The Supervisor is responsible
for direct service to the target populations for the identified
program, completing program documentation as necessary and tracking
program milestones and outcomes. The Supervisor will work in
accordance with OMH, DSS and FSL parameters. The Supervisor will
document all client interactions, act as part of an
interdisciplinary team as necessary, meet youth’s/family’s
individual needs and be well informed about community resources.
The Supervisor will participate in agency wide System of Care and
other collaborative projects both within FSL and in partnership
with entities outside of the agency. Additionally, the Supervisor
will collaborate with the Program Director to assist with
additional needs of the program. Travel is required. We offer a
generous benefits package including the following: Health and
Dental Insurance Vision Insurance Flexible Spending Account (FSA)
Retirement Savings Plan with a 5% employer contribution Life and
AD&D Insurance Generous PTO (paid time off) Up to 11 paid
Holidays Paid Sick Leave Student Tuition Remission Program Employee
Assistance Program (EAP) Company paid Short-Term and Long-Term
Disability Employee Discounts and more! RESPONSIBILITIES The
Supervisor will conduct linkage, coordination, advocacy and
mentoring. Focus services on goal achievement surrounding the
factors that contributed to the family’s involvement with child
protective services. The Supervisor will work with clients in a
culturally and linguistically responsive manner. Utilize
Motivational Interviewing to facilitate change. Carry a caseload of
11 families that are visited weekly. Assign cases. Utilize the FAST
assessment to aid in goals development and assist family in goal
achievement. Provide parenting education. Help parents satisfy
court mandates. Increase family self-sufficiency to avoid placement
or aid in return of children Communicate all crisis situations to
the Program Director. The Supervisor will conduct home visits
throughout Suffolk County. Complete prompt and accurate
documentation. Assist with training new staff. Provide peer
mentorship for staff who are having task-oriented challenges.
Complete chart audits to ensure timely and accurate submission of
documents. Conduct Quality of Service calls. Call waitlisted
clients. Provide outreach to potential in-service trainers for
staff development opportunities and develop and implement peer
presentations at staff meetings. Review and approve travel
expenses. All other duties as assigned. QUALIFICATIONS High school
diploma or equivalent with at least 5 years of experience working
with families in a related capacity, or a bachelor’s degree with 3
years of experience required. The ability to work with diverse
populations as well as engage both youth and parents in service
delivery is required. Knowledge of community resources required.
Proficient computer skills, including Microsoft Office required.
Strong organizational, time management and leadership skills
required. Excellent interpersonal and verbal and written
communication skills required. Must possess the ability to
demonstrate sound judgement, be reliable and flexible, attention to
detail, and able multitask. Valid and clean NYS Driver’s License
required. Owns car that is properly insured, registered and
maintained to drive from worksite to worksite. PHYSICAL
REQUIREMENTS This position requires sitting for long periods of
time at a computer and travelling to conduct home visits.
Keywords: Family Service League Inc., Westport , SUPERVISOR, CASE MANAGEMENT, Social Services , Bay Shore, Connecticut
