Part-Time Front Desk Agent
Company: Marriott Vacations Worldwide
Location: Ridge
Posted on: March 16, 2023
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Job Description:
Are you ready to grow your dream career while making others'
vacation dreams come true? Marriott Vacations Worldwide is a world
premier organization for Vacation Ownership with resorts at
destinations around the globe. Join our team and help deliver
unforgettable experiences that make vacation dreams come true.JOB
SUMMARY Do you pride yourself on your customer service skills and
ability to personalize interactions with guests? Have a bold
attention to detail while multi-tasking? Value a cooperative,
team-oriented environment? If so, the Front Office at Marriott
Vacations Worldwide might be the place for you! You will have the
opportunity to welcome our Owners and guests home, while
experiencing our dedication to the well-being of our associates. As
a Guest Service Associate, you will be interacting directly with
Owners and guests from the time they arrive on property until they
depart. In addition, your responsibilities include, but are not
limited to, processing all guest arrivals and departures, and
providing accurate information about the resort and surrounding
area while delivering a personalized vacation experience for each
Owner and guest. CORE WORK ACTIVITIES Follow company policies and
procedures; report accidents, injuries, and unsafe work conditions
to manager; ensure uniform and personal appearance are clean and
professional; maintain confidentiality of proprietary information;
protect company assets.Welcome and acknowledge guests according to
company standards; anticipate and address guests' service needs;
assist individuals with disabilities; thank guests with genuine
appreciation.Speak using clear and professional language; answer
telephones using appropriate etiquette.Develop and maintain
positive working relationships; support team to reach common goals;
listen and respond appropriately to the concerns of
employees.Comply with quality assurance standards.Stand, sit, or
walk for an extended period of time.Move, lift, carry, push, pull,
and place objects weighing less than or equal to 10 pounds without
assistance. Attention to customer service with a professional and
pleasant personality.Available to work a flexible schedule
including evenings, weekends, and holidays.Perform other reasonable
job duties as requested by Supervisors.Marriott Vacations Worldwide
is an equal opportunity employer committed to hiring a diverse
workforce and sustaining an inclusive culture.
Keywords: Marriott Vacations Worldwide, Westport , Part-Time Front Desk Agent, Sales , Ridge, Connecticut
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