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National Accounts Sales Coordinator

Company: Craft Equip. Co.
Location: Hauppauge
Posted on: June 24, 2022

Job Description:

The CompanyTrueSource, LLC. is an industry leading service and equipment solutions provider with branch-based operations across the country. They drive down the cost of warehousing and materials management operations saving our customers revenue and time by understanding their business, finding efficiencies in their operation, providing faster systems repairs and delivering expertly executed scheduled maintenance. For more than 20 years, TrueSource, LLC. has consistently delivered professional emergency maintenance service, equipment analysis, and proactive preventative maintenance solutions to companies throughout North America. Their solutions leave their customers more time to focus on their core business - not on the business of maintenance and materials management.Job SummaryTrueSource LLC. is seeking to hire a National Accounts Sales Coordinator to become an integral part of our Sales team. This is a fast-paced, team-oriented position using skills in research and resolution to drive results. This position collaborates with sales representatives and sales leadership to deliver administrative support that optimizes the team's performance and helps the sales team meet their targets, while ensuring outstanding customer service.*This role will require 2-3 days a week in our Islandia, New York office.Job Responsibilities

  • Supports the sales team with data entry, process improvement, measurements, and analytics relevant to their functional areas.
  • Enhances sales productivity by enabling the team to work smarter by simplifying processes.
  • Maintains contract records.
  • Manages and maintains sales and customer account data in Salesforce and other software programs; assists in sales operations administrative duties in the areas of customer account detail, request for proposal, CRM, customer web-based portals, and other areas as required.
  • Maintains effective communications with other cross functional teams across the company to ensure proper sensitivity to the needs of the sales force.
  • Client Onboarding: Client setup forms, NDA's, registrations, billing procedures, price-lists, and location listings..
  • Maintain customer Onboarding Tracker
  • Other duties as assigned.Key Performance Measurements
    • A score card that reflects performance in areas such as customer satisfaction, response time, issue resolution, data accuracy, and speed of service.
    • Management observation regarding attitude, diligence, team contributions, and willingness/ability to learn new skills and information.
    • Other key metrics prescribed by management, resulting in positive customer impact.Qualifications
      • Experience in a Sales Support or Account Management role. Minimum 2 years preferred.
      • Experience using Salesforce and Salesforce Service Cloud. Minimum 3 years preferred.
      • Previous experience working in commercial construction, or the facilities maintenance industries.
      • Sales and detail minded.
      • Able to work without supervision and will work in a team environment.
      • Intermediate level experience of Microsoft Office products including Excel, Outlook, Word and PowerPoint.
      • Excellent written communication skills; strong attention to detail, and data accuracy.
      • Highly organized, capable of multi-tasking and prioritizing tasks.
      • Adaptability in a fast-paced changing environment.
      • Knowledge of Microsoft Office products including Excel, Outlook, and Word.
      • High School or GED diploma required.
      • The selected candidate will be required to pass a criminal history background check.*This job description is subject to change at any time.Physical DemandsThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit; use hands to type, maneuver, handle, or feel; and talk or hear. The employee frequently is required to walk and reach with hands and arms. The employee is occasionally required to stand and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision and ability to adjust focus.Work EnvironmentThe work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The work is performed primarily in an open-office setting, with co-workers working side-by-side and a moderate level of activity being performed by co-workers across the office. The noise level in the work environment is moderate.Compensation and BenefitsAt TrueSource, LLC. we believe our people are what make us great and so we take great care of Our People! TrueSource, LLC. has an industry leading compensation and benefits program to include:Benefits start on your first day at TrueSource, LLC.401(k)Medical, Dental and Vision CoverageCompany Paid Life Insurance and Disability CoveragePaid Vacation and Holidays TrueSource, LLC. considers applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, genetic information, marital or veteran status, or any other legally protected status.

Keywords: Craft Equip. Co., Westport , National Accounts Sales Coordinator, Sales , Hauppauge, Connecticut

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