Customer Service Representative

Company: Jupiter Security Consultants Inc
Location: Shirley
Posted on: March 16, 2023

Job Description:

Job Description Position Responsibilities/Duties/Functions/Tasks

• Input customer information into a technology software with attention to detail
• Support customer requests and quick turnaround times
• Support various customer problems, and formulate plans of resolution
• Proactively look for a way to improve processes, operations, and the customer experience
• Document incidents thoroughly and accurately Position Qualifications
  • Willingness to learn new applications
  • Attention to detail
  • Strong verbal, writing, and troubleshooting skills
  • High level of customer service and communication skills
  • Strong hands-on experience and knowledge of Windows 10
  • Strong hands-on experience and knowledge of workgroups and small office networks
  • Able to quickly adapt to new workflows and projects
  • Customer service experience
  • Language requirements, English, Bi Lingual a Plus Position Requirements
    • Ability to commute to office location for each shift
    • Flexible Hours
    • Weekends a MUST by Jobble

Keywords: Jupiter Security Consultants Inc, Westport , Customer Service Representative, Other , Shirley, Connecticut