Customer Service Representative

Company: Charles Leonard Inc.
Location: Hauppauge
Posted on: August 7, 2022

Job Description:

Are you prepared to go the extra mile to exceed customer expectations? Charles Leonard, Inc. is looking for a detail-oriented person with a vibrant personality to join our select team of Customer Service Reps. In this role, you will carry on our well-deserved reputation for extraordinary customer service to our business customers.
To the qualified candidate, we offer an annual salary of $40,000 - $50,000, dependent on experience.
Key Responsibilities

• 
  
• Communicate promptly and courteously with customers via phone and email
  
• Provide knowledgeable answers on availability and shipping information to customers
  
• Analyze and instruct customers on complementary products they might want
  
• Enter customer orders into Apprise ERP system
  
• Share information with Sales team and Reps to capitalize on sales opportunities
  
  Qualifications
  
  • 
    
  • 3-5 years of excellent customer service skills and experience
    
  • Ability to work independently, or as part of a structured team as required
    
  • Highly organized, proactive, accurate, and detail-oriented
    
  • Proficiency in MS Office Suite (Outlook, Excel, Word, PowerPoint)
    
  • Strong follow-up and follow-through skills
    
    Benefits include:
    
    • 
      
    • Medical and Life Insurance
      
    • 401(k)
      
    • Paid Sick and Vacation Time
      
      Full Time, On-Site Work (No Remote)PI187379632

Keywords: Charles Leonard Inc., Westport , Customer Service Representative, Other , Hauppauge, Connecticut