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Junior Administrator - IT

Company: AccountantsWorld
Location: Hauppauge
Posted on: May 15, 2022

Job Description:

AccountantsWorld is a pioneer in cloud solutions for accountants who has recently partnered with IRIS Software Group UK. We offer a full suite of professional solutions for accounting, payroll, document management, client portals, after-the-fact payroll, and practice management.

AccountantsWorld is going through a period of growth and is looking for dynamic and ambitious individuals to fill our Junior Administrator position in our IT department

The primary responsibility of this position is to implement, configure, maintain, and support IT assets within our company. You will support the company's technology operations, users, and implement necessary IT assets, configurations, procedures, and systems.

Essential Functions:

  • Setup, maintain, and troubleshoot PCs, printers, phones (VoIP), and other similar equipment. As well as perform routine maintenance on printers and workstations.
  • Provide software & hardware support to on premise and remote users' requests via Help Desk management system and taking action to resolve issues reported.

    Office 365 Administration
    • Administrator and supporter of Office 365 services - new user onboarding, including creation and configuration of user accounts in Active Directory, Office 365, and other productivity applications.
    • SharePoint administration and Teams administration is a must.
      • Basic Windows Active Directory Administration
        • Administration of AD accounts and Add/Remove users.
        • Set up and troubleshoot workstations.
        • Nextiva (Hosted VOIP) Administration
          • Add/Remove users.
          • Troubleshoot system and user problem
            • WordPress - (Marketing Department)
              • Use of HTML, CSS, & PHP code.
              • Create/Edit custom post types, banners, and sections.
              • WordPress Plugins.
              • Follow all compliance policies and ensure technology remains within compliance standards, maintaining functionality and security.
              • Maintain all SOC2 compliance requirements.
              • Manage and maintain documentation and reports for example SOC2, policy, and maintenance of inventory.
              • Performs other duties as assigned by IT manager or Executive Team.

                Qualifications:
                • Associate Degree with 2+ years of experience. Additional years of relevant experience will be considered in lieu of a degree.
                • Knowledge of Windows, Active Directory, and Office 365, specifically Teams, SharePoint, and Exchange.
                • Word Press experience with knowledge of HTML, CSS, and PHP.
                • Basic experience with cloud based VOIP systems.
                • Knowledge of help desk ticking with Zendesk a plus.
                • Ability to troubleshoot, break fix and maintain IT equipment.
                • Demonstrated strong analytical and problem-solving skills.
                • Excellent communication skills, specifically of technical concepts to technical and non-technical audiences
                • Ability to establish and maintain positive and productive working relationships with all levels of staff.
                • Strong organizational, documentation, and communication skills.
                • Desire and ability to learn innovative technologies.

                  At AccountantsWorld, we strongly believe that providing work-life balance and a friendly, professional environment are critical to our shared success. Our new partner IRIS believes in creating a culture of engagement and reward to develop your potential and offer long-term career success. With both philosophies AccountantsWorld by IRIS is a great place to work.

                  We support a hybrid model enabling our team members to work from home as well as in the office while keeping in person collaboration thriving in a safe work environment.

                  Additionally, we offer other benefits you would expect from a progressive high-tech company:
                  • A competitive base salary
                  • Comprehensive Health and Dental insurance
                  • 401K plan with company matching
                  • Paid Time Off (PTO) and Sick Time
                  • Paid Holidays

                    Please visit our website at to learn more about our company and our products and services.

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Keywords: AccountantsWorld, Westport , Junior Administrator - IT, Other , Hauppauge, Connecticut

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