Investor Relations Administrator

Company: First National Realty Partners
Location: Holbrook
Posted on: May 9, 2022

Job Description:

POSITION SUMMARY:
The Investor Relations Administrator is responsible for handling all investor-related requests on the front end, providing solutions to inquiries through the current procedures, and routing any high-priority issues to the appropriate team member. This position has no direct reports.

ESSENTIAL DUTIES AND RESPONSIBILITIES:
--- Screening phone calls and route to the appropriate destination
--- Monitor the phone answering service which is utilized to collect calls from non-working hours
--- Greet visitors while providing world-class customer service
--- Monitor emails and follow-up with investor inquiries as appropriate/route emails to the appropriate team member
--- Administrative support for the Investor Relations office
--- Ensuring all in-person office needs are met
--- Aid with ad hoc projects from Investor Relations or other departments as needed
--- Perform all other duties as assigned

KNOWLEDGE, SKILLS, AND REQUIREMENTS:
--- Associate degree: proven industry experience will be acceptable in lieu of a degree
--- Minimum 1 to 3 years' administrative services, customer service/client service experience
--- Contact or customer management software experience a plus
--- Strong attention to detail and organizational skills
--- Effective verbal and written communication skills with employees at all levels of the organization, investors, business partners, and agents
--- Demonstrated ability to manage multiple priorities and deadlines in a high-volume work environment
--- Proficient in Gmail/Microsoft suite
--- Ability to learn new industry-specific software and systems
--- Must handle confidential information with discretion

A WORD ABOUT FNRP
First National Realty Partners is a dynamic private equity firm that is helping reshape the commercial real estate landscape. We specialize in owning and managing grocery-anchored neighborhood retail shopping centers nationwide. We provide affluent individual investors with institutional-quality commercial real estate investment opportunities while creating value for all stakeholders involved; tenants, investors, employees, and the communities we own in.
We strive to be a responsible organization and to create value for all our stakeholders, including tenants, communities, investors, and employees.
We see enormous opportunities to grow in both the short and long term. We have set goals that will require us to hire more people to manage our growing property portfolio and to prepare existing employees to take on higher levels of responsibility.
Long-term, we seek to become a nationally renowned commercial real estate company with a diverse group of assets that serves the needs of a wide range of investors.
We have built a high-performance culture that empowers individuals to pursue objectives and tackle obstacles directly - with little bureaucracy to intervene. While we're a diverse mix, we're all aligned by the same goals and objectives, which makes collaboration seamless and allows everyone to see how they contribute to winning. Our Glassdoor rating is a testament to the culture that our current team members have helped us build.
Three tenets drive our culture:
We want everyone to be an entrepreneur and make decisions as if they're the owner of the company.
We want only "A Players" in our organization.
We want our team members to be incredibly motivated to do whatever it takes to win and to be incredibly enthusiastic about our company and their role within it.
Working at First National Realty Partners is unlike anything you've experienced before. We're not your stuffy shirt-and-tie office space. We're the goal-oriented, get-it-done, work-hard, play-hard type of team that loves to create, explore, challenge the status quo and win.

Keywords: First National Realty Partners, Westport , Investor Relations Administrator, Other , Holbrook, Connecticut