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Resident Services Director, RN - Float

Company: Maplewood Senior Living LLC
Location: Westport
Posted on: October 7, 2021

Job Description:

Resident Services Director, RN - Float ($100k-$135k)

Want to know what makes our employees eager about going to work every day? The people we serve. Being a part of Maplewood requires passion and a desire to help others. Each employee has the ability to touch the hearts of all our seniors and be a part of something bigger than themselves. It’s not just a job. It’s an extraordinary life.

Maplewood Senior Living is a state-of-the-art, forward-thinking senior living provider.  We offer a home-like, luxury environment for our residents, allowing them to live “the good life” in a safe environment.  As an associate of Maplewood Senior Living, you will have the ability to make a profound difference in the lives of seniors each and every day. As we continue to grow, we are seeking a Resident Services Director to become part of our family.  We invite you to take your first step toward a rewarding career with us!

What we offer

  • Competitive wages
  • Flexible shifts
  • Paid training & uniforms
  • Growth opportunities
  • Bonus & incentive programs
  • Competitive Benefits Package: including medical, dental, vision, 401K, company paid time-off, life insurance policy, insurance deductibles and voluntary Aflac insurance for our full-time employees

Summary:  Resident Services Director, RN - Float (RSDF) along with the Executive Director (ED) and Resident Services Director (RSD) is responsible for overseeing the implementation, and coordination of Resident Care services at each of the Maplewood Communities.  The RSDF is responsible for evaluating standards of quality, compliance, service, training, expense control, and revenue generation within our communities.  The role is one of support for the nursing and executive leadership within each community and requires travel to multiple communities across multiple states.

Essential Functions:

  • Along with the nursing leadership in each community, the RSDF role is to assist in the development of programs affecting resident care with an emphasis on quality of life, safe aging, and optimal healthy lifestyle.
  • Train new Personal Care (“PC”) staff, specifically RSD’s, and supportive nursing staff as needed to comply with company standards.
  • Plan, organize, and direct nursing leadership on quality operations.
  • Plan, implement, monitor, risk management programs with the communities.
  • Evaluate, deliver, gather, and analyze data to identify trends/error with communities’ compliance and develop plan of correction as needed.
  • Formulate and oversee the development/implementation of goals, objectives, plans, policies, and systems pertaining to QA/QI.
  • Identifies any training needs and requirements per state regulations.
  • Ensure that all assigned Maplewood communities follow policies, procedures, and practices to meet program standards, and regulations as set forth by the state.
  • Establish residence program development goals in partnership with operations.
  • Advise RSD’s, PC staff, and assist in creating an environment of caring that is people centered and reflects the dimensions of whole person wellness.
  • Assist the nursing leadership with guiding each Community’s wellness staff. Encourage an active and healthy aging program that impacts the quality of residents’ lives, allowing them to have their medical, emotional, and social needs met.
  • Support hospitality, leasing, and sales processes with promotion of positive image of Maplewood properties.
  • Assist other team members for the growth and development of Maplewood Senior Living.
  • Assist the Executive Director and RSD in the nurse aide accountabilities and for customer quality experience.
  • Enhancing sales results for all assigned communities by assisting the RSD in compiling safe and comprehensive care plans.
  • Implement a medication delivery system that adheres to all applicable federal and state regulations
  • Assist the RSDs on assessments, re-assessments, and service plan development for resident care and safety
  • Develop and maintain professional relationships with coworkers, residents, resident family members, and vendors.
  • Develop and implement quality assurance audits to ensure achievement of highest standards of care and compliance with all applicable regulations.
  • Assist RSD’s with strategies to operate within budgeted hours
  • Assist RSD’s with electronic health record platform- Yardi/Caremerge


  • Registered Nurse, preferable with advanced training and certification(s).
  • Proven and progressive experience within the assisted living communities.
  • Management, leadership, or coaching experience preferred.

Maplewood Senior Living conducts pre-employment screening including background check, drug screening and reference checks.

All candidates will be required to show valid proof of full vaccination for COVID-19 before commencing work or commit to obtaining full vaccination within 30 days of commencing work, unless they receive an approved exemption from Maplewood.  Maplewood will require unvaccinated candidates to obtain their first dose prior to commencing work and then obtaining a second dose with in thirty days after the first dose.  Those who do not obtain full vaccination within that time frame, without an approved exemption, will be terminated.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

Keywords: Maplewood Senior Living LLC, Westport , Resident Services Director, RN - Float, Other , Westport, Connecticut

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