The U.S. Department of the Treasury has a distinguished history
dating back to the founding of our nation. As the steward of U.S.
economic and financial systems, Treasury is a major and influential
leader in today's global economy. We have over 100,000 employees
across the country and around the world. Come Join the Department
of the Treasury and Invest in Tomorrow.
See Other Information for Locations.
- Amended to update where positions are filled*
Learn more about this agency
WHAT IS THE SMALL BUSINESS/ SELF EMPLOYED(SB/SE) DIVISION: The
Small Business/Self-Employed (SB/SE) Division provides examinations
and taxpayer education services for about 7 million small
businesses and upwards of 33 million self-employed and supplemental
income taxpayers. SB/SE taxpayers generally have higher incomes
than most taxpayers, need to file twice as many tax forms, and
generally need to rely more on paid tax preparers and the taxpayer
education outreach activities of the IRS.
Additional Divisions continued under Requirements
WHAT DOES A Shared Administrative Associate DO? Provides
administrative, clerical and case processing support to managers
and technical employees functionally and cross-functionally
throughout assigned organizations, as needed. The duties involve
planning, organizing and carrying out varied administrative and
clerical activities required by business operating divisions. Will
be a shared resource for multiple business operating divisions
located in a post-of-duty, within a commuting area and/or
As an Shared Administrative Associate (OA) you will:
- Support multiple managers and groups consisting of professional
and technical employees both remotely and on-site as well as
performing administrative tasks as needed. Communicates in both
English and Spanish with visitors.
- Validate and inputs information to open, assign, transfer and
close cases using various case management automated systems.
- Verify completeness and accuracy of case controls to ensure
compliance with established procedures and formats. Identifies and
resolves inconsistencies shown on the on various inventory reports.
Extracts and analyzes data to monitor time sensitive information
and deadlines, alerts the group manager and technical employees to
ensure protection of the Government's interest.
- Analyze case information to determine the appropriate
procedures to close cases involving multiple work streams.
Maintains and updates a variety of manual and automated tracking
systems used in processing cases.
- Retrieve from automated systems, a variety of reports and
technical material including forms, correspondence, supporting
- Input and/or verifies technical employees' time on automated
systems. Retrieves data and provides analysis of time expended on
individual and related case categories and other time
- Utilize software to prepare correspondence, reports, forms,
requisitions, requests for personnel actions and legal documents.
Reviews outgoing correspondence for proper format, conformance with
procedural instructions, grammar, punctuation, spelling, and
- Manually and electronically prepares folders, case files,
acknowledgments, forms, closing documents and transmittal
instructions for use by technical employees to assist them in
arriving at the final disposition of a case and executing case
- Gather, summarize and timely responds to management inquires
for case, project and program information. Prepares a variety of
correspondence, reports, forms, requisitions and case-related
documents regarding requests from higher levels in the
- Receive telephone calls and visitors, determines the nature of
the business, gives routine and non-routine information, answers
questions in accordance with policies and operations or directs
callers and visitors to the appropriate person or office.
- Retrieve and controls mail and suspense items, routing them
directly to the appropriate person or office for action, follows-up
on outstanding controls and researches background information
before routing mail to the appropriate individuals. Prepares
transmittals, boxes, and ships case files and other business
- Coordinate and initiates supply orders for multiple groups
and/or offices. As a purchase card holder is responsible for
submitting payment for supply and purchase orders. Utilizes
internal and external automated systems to place orders and
reconcile account information.
- Organize, maintain, and purge files and records, manuals,
handbooks, and other related materials. Prepares federal records
for storage. Maintains calendar, schedule appointments and
engagements and make travel arrangements for immediate manager and
may be requested to perform these duties for additional managers
- Serve as a resource person to the group(s) in matters such as
case procedures, group administrative procedures, etc. Serve as
proxy for manager(s) on automated systems such as the performance
appraisal system, travel system, requisition tracking system,
If you are selected at a lower grade level, you will have the
opportunity to learn to perform all these duties, and will receive
training to help you grow in this position.
WHERE CAN I FIND OUT MORE ABOUT OTHER IRS CAREERS? If you want
to find out more about IRS careers, visit us on the web at
0303 Miscellaneous Clerk And Assistant
Conditions of Employment
- Refer to Other Information
- Click "Print Preview" to review the entire announcement before
- Must be a U.S. Citizen or National
Continued from Major Duties
WHAT IS THE LARGE BUSINESS AND INTERNATIONAL (LB&I)
DIVISION: The Large Business and International (LB&I) business
unit provides service and enforcement activities to support tax
compliance of businesses and related entities with assets of $10
million or more, as well as small U.S. businesses engaged in
international, U.S. citizens abroad, and foreign persons and
businesses with a U.S. tax requirement.
WHAT IS THE TAX EXEMPT & GOVERNMENT ENTITIES DIVISION : Serves
Employee Plans which examines the returns of qualified pension
benefit plans compliance. Exempt Organizations ensures
not-for-profit organizations meet tax-exempt status requirements.
And, Government Entities ensures organizations meet their tax
withholding and employment tax payment requirements.
You must meet the following requirements by the closing date of
GS-5 LEVEL: You must have 1 year of specialized experience at a
level of difficulty and responsibility equivalent to the GS-04 in
the Federal service. Specialized experience for this position
includes: Experience providing clerical and administrative support
to managers and staff. Experience operating a variety of software
systems to prepare documents, input data, compile/ generate reports
and monitor administrative controls. Experience
responding/referring customer complaints and inquiries. Experience
applying grammar, spelling, and punctuation to prepare reports and
You may substitute education for specialized experience as
follows: a Bachelor's degree or four (4) years of education above
high school in any field of study from an accredited college or
GS-6 LEVEL: You must have 1 year of specialized experience at a
level of difficulty and responsibility equivalent to the GS-05 in
the Federal service. Specialized experience for this position
includes: Experience with the organizational structure of business
operations. Experience providing clerical and administrative
support to multiple managers and groups. Experience operating a
variety of software systems to prepare documents, input data,
compile/ generate reports and monitor administrative controls.
Experience responding/referring customer complaints and inquiries.
Experience with researching and using regulations, manuals, and
directives pertaining to clerical and administrative policies and
practices to perform administrative and case processing support
functions. Experience applying grammar, spelling, and punctuation
to prepare reports and correspondence.
For Grades 5 THRU 6: You may qualify by a combination of
experience and education. Options for qualifying based on a
combination will be identified in the online questions.
- The experience may have been gained in the public sector,
private sector or Volunteer Service. One year of experience refers
to full-time work; part-time work is considered on a prorated
- To ensure full credit for your work experience, please indicate
dates of employment by month/year, and indicate number of hours
worked per week, on your resume.
PROFICIENCY REQUIREMENT (OFFICE AUTOMATION): In addition to
meeting experience or education requirements, applicants must be
able to demonstrate the ability to type 40 words per minute.
Applicants may be asked to participate in a typing/performance
test, provide a certificate of proficiency from a school or other
organization authorized to issue such certificates by the Office of
Personnel Management local office, or self-certifying their
proficiency (which may be verified at a later step in the process).
Performance test results and certificates of proficiency are
acceptable for 3 years.
PODs continued from Other Information
SBSE Cont: 2 positions in San Diego, CA; 1 position in San
Francisco, CA; 1 position in San Jose, CA; 1 position in San Mateo,
CA; 2 positions in Santa Ana, CA; 1 position in Santa Clarita, CA;
1 position in Santa Rosa, CA; 1 position in Sarasota, FL; 1
position in Schiller Park, IL; 1 position in Seattle, WA; 1
position in St. Louis, MO; 1 position in Tampa, FL; 2 positions in
Vienna, VA; 1 position in Washington, DC; 1 position in
Westminster, CO; 1 position in Wilkes-Barre, PA; 1 position in
28 Vacancies are located in Large Business & International
(LB&I) division to be filled as follows:
2 positions in Atlanta, GA; 2 positions in Austin, TX; 1
position in Charlotte, NC; 2 positions in Chesterfield, MO; 1
position in Downers Grove, IL; 1 position in Edison, NJ; 1 position
in Farmer's Branch, TX; 1 position in Fort Myers, FL; 2 positions
in Houston, TX; 1 position in Independence, OH; 1 position in
Mountainside, NJ; 1 position in New Haven, CT; 3 positions in New
York, NY; 1 position in Norfolk, VA; 1 position in Oklahoma City,
OK; 2 positions in Philadelphia, PA; 1 position in Plantation, FL;
1 position in San Antonio, TX; 1 position in Schiller Park, IL; 2
positions in Washington, DC
- Amended to update vacancies* 8 Vacancies are located in Tax
Exempt & Government Entities (TEGE) division to be filled as
2 positions in El Monte, CA; 1 position in Houston, TX; 1
position in Maitland, FL; 1 position in Philadelphia, PA; 1
position in Pittsburgh, PA; 1 position in Chicago, IL; and 1
position in Dallas, TX.