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Service Coordinator (Internal Position)

Company: Good Shepherd Hospice
Location: Smithtown
Posted on: June 6, 2021

Job Description:

Service Coordinator (Internal Position)

Facility: St Catherine of Siena Med Ctr Location: Smithtown, NY Department: Care Management Category: Administrative / Business Support Schedule: Part Time, With Weekend and Holiday rotation Shift: Evening shift Hours: 2:30pm-6:30pm,M-F,weekends and Holidays as needed ReqNum: 6035430 Internal Position


St. Catherine of Siena Hospital is a proud member of Catholic Health and has served the residents of the Smithtown area for more than 50 years. St. Catherine's is located on the north shore of Long Island in Smithtown. The campus is comprised of a 296-bed not-for-profit community hospital; a 240-bed nursing and rehabilitation care center; and a 60,000 square foot medical office building. Our nurses, physicians and support staff are devoted to providing advanced health care in an environment of compassion to our patients, their families and our community. Our Mission is to create an environment of healing and compassion, to offer care to those in need and to provide a spirit of mutual respect while upholding our religious mission.

St. Catherine of Siena Hospital is dedicated to providing a supportive environment, committed to the highest standards of patient care, where health care professionals can develop their expertise and strengthen their credentials. Our primary focus is the way we treat and serve our communities. We work collaboratively to provide compassionate care and utilize evidence based practice to improve outcomes to every patient, every time.


Works collaboratively with the Hub to manage and prioritize service areas requests (inpatients and ED Orders) to facilitate the movement of the patient within the hospital. Coordinates facility-wide prioritization and scheduling of Service Area procedures/tests. Collaborates with self-managed and nonscheduled Service Areas to address barriers to patient progression. Balances the patient's Itinerary and clinical requirements with Service Area orders and availability of resources. Centrally prioritizes inpatient service demand, collaborating with Unit Care Managers as needed; ensures inpatients with discharge orders have high priority. Manages daily work queue for Service Areas; adjusts service request priorities and escalates issues as appropriate to leadership.


High School Diploma. Bachelor's degree in health related field preferred. Diverse service area experience preferred. Health related field experience preferred.


Excellent interpersonal skills to effectively communicate with all clinical and service area departments.Proficient with computer systems required for Hub and service areas. Ability to determine appropriate sequencing of multiple tests in various service areas. Ability to manage and prioritize multiple activities while working in a fast paced environment. Must utilize critical thinking and creative problem solving skills in performance of responsibilities. Working knowledge of different service areas and their roles and responsibilities. Strong clinical judgement skills.

At Catholic Health your well-being comes first, with comprehensive compensation and benefits; our offerings go beyond the basics. In addition to multiple medical plans, life insurance, generous paid time off and flexible spending accounts, we also offer substantial tuition reimbursement, an employer funded pension plan and several savings plan options for your future.

We are committed to caring for Long Island. Be a part of our team of healthcare heroes.

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Keywords: Good Shepherd Hospice, Westport , Service Coordinator (Internal Position), Other , Smithtown, Connecticut

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