Customer Service Rep

Company: St. Catherine of Siena
Location: Smithtown
Posted on: June 6, 2021

Job Description:

Job Details

1-2 yrs experience preferred

Good Shepherd Hospice is a member of Catholic Health Services of Long Island and an integral part of the health care ministry of the Diocese of Rockville Centre. Our organization promotes the physical, emotional and spiritual well-being both of the person completing life's journey and their family members, providing comprehensive and compassionate end-of-life care of the highest quality. Good Shepherd helps patients and their families live each day fully, focusing on quality of life, control of symptoms and the things that matter to them the most.

Our team of professionals, caregivers and trained volunteers are dedicated to providing both medical and emotional support to patients and families. We currently employ more than 200 staff members and have a volunteer core of over 100 dedicated people.

Please take a moment to carefully review the job details below.

As the first impression of Good Shepherd, the Customer Service Representative is responsible for providing a welcoming, helpful and professional attitude to guests and callers. Additional responsibilities include answering the telephone promptly and efficiently, prioritizing calls and escalating client issues as appropriate, providing exemplary customer service to all external and internal clients and demonstrating a commitment to our patients, caregivers and clinical team members.

The ideal candidate will possess excellent customer service and communication skills, knowledge of medical terminology and good computer/data entry skills.

Minimum Requirements:

• Associates degree, Bachelors preferred
• Proficient with Microsoft Office, typing and data entry
• Minimum two years office experience, preferably in a health care environment

Keywords: St. Catherine of Siena, Westport , Customer Service Rep, Other , Smithtown, Connecticut