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Outreach Specialist

Company: HELP USA
Location: bellport
Posted on: May 3, 2021

Job Description:


At HELP USA, we work to ensure that everyone has a place to call home. Were one of the nations largest homeless services providers and low-income housing developers serving at-risk populations including families, individuals, veterans, survivors of domestic violence, people with physical and mental health challenges and disabilities, and seniors. With an annual operating budget approaching $150 million and 1400 employees working in nearly 60 programs, we have helped over 500,000 people facing homelessness and poverty to build better lives. We hope that you will consider joining our team in the fight against homelessness.

Position Summary

Project Anchor is an innovative, start-up Homeless Prevention Program funded by OTDA and located in Suffolk County. The focus of Project Anchor is to assist imminently at-risk families from entering the shelter system. The program enables intervention to stabilize an existing housing arrangement and prevent the loss of housing and also addresses risk factors to prevent future crises that could lead to the loss of housing and/or homelessness. Additionally, the program utilizes financial assistance to prevent loss of housing through payment of arrears and/or temporary rental assistance while clients work with program staff to increase their income and address other risk factors.

As Outreach Specialist reporting to the Assistant Program Director, youll engage Suffolk County communities to identify individuals and families who have been impacted by COVID-19 and are facing a housing crisis. Youll work closely with community-based organizations and agencies to provide information on homelessness prevention, encourage referrals to Project Anchor, and provide pre-screening training to facilitate appropriate referrals. Youll also make program presentations, attend community events, and distribute program materials.

Specific responsibilities will include:

* Conducting program outreach activities with community residents to identify and engage families and adults at risk of homelessness and conducting pre-screening assessments for those in need of program services.

* Working closely with community-based organizations and agencies to provide program information and encourage referrals for enrollment and services.

* Attending community events and facilitating program presentations for community-based organizations and housing providers.

* Creating, maintaining, and distributing outreach materials.

* Developing and maintaining a program Resource Book to provide resources to the case management staff and program clientele.

* Conducting client intake interview assessments, when needed.

* Providing referrals to non-qualifying program applicants for other programs and services that might be able to help them.

* Maintaining accurate case records and preparing data tracking and statistical reports on activity as needed.

* Participating in the facilitation of client workshops

* Keeping up to date on applicable state and county social and housing service regulations.


* Associates Degree required, with Bachelors Degree preferred.

* Bilingual (Spanish and English) fluency is a plus.

* Minimum of one year of experience, and preferably three, in outreach and social services.

* Knowledge of homelessness and supportive services preferred.

* Strong organizational, verbal, and written communication skills with ability to work in a fast-paced environment.

* Computer literacy, particularly with Microsoft Office 365 applications, with emphasis on Word and Excel.

* Knowledge of team concepts preferred.

* Ability to provide weekend and evening coverage, as needed.

* Valid US Drivers license required as well as ability and willingness to navigate public transportation.

EOE. A Drug Free Workplace.

Keywords: HELP USA, Westport , Outreach Specialist, Other , bellport, Connecticut

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