Automotive Technical Advisor - New Haven/Hartford, CT
Company: MSX International
Location: New Haven
Posted on: April 24, 2024
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Job Description:
Title: Automotive Technical Advisor
Location: New Haven/Hartford, CT, US
Job Type: Full-time with Benefits
Who We Are
For more than 25 years, MSX International has been a dedicated
partner to leading automotive brands around the world. We support
them in transforming their businesses and in managing their
operations across the areas of Customer Experience, Repair
Optimization, Learning and Insights. We focus on helping our
clients generate more value for their customers. With over 5,000
employees based in more than 80 countries worldwide, our teams
provide industry-leading expertise. We have combined our deep
industry expertise with cutting-edge technology solutions to help
our automotive clients increase revenue and reduce costs, while
enhancing operational efficiency and improving customer
satisfaction. Our goal is to help our customers reach their full
potential and to excel as their global partner of choice.
Key Requirements of the Position Include:
The Automotive Technical Advisor will act as a direct liaison
between the dealerships and the OEM within the Business Center. The
Automotive Technical Advisor will have a special focus on buyback
reductions (repeat repairs/visits, repair time, and Fixed First
Visit). They will provide technical assistance and fixed operations
consultation to dealer personnel, fleet, and commercial customers.
They will motivate and lead dealer service personnel to higher
levels of service and parts performance.
The Automotive Technical Advisor will "plug" into the existing Tech
Advisor ecosystem as it exists today with a specific focus on
reducing buybacks in key markets.
The Automotive Technical Advisor key tasks are:
MSX International is an Equal Employment Opportunity Employer
committed to employing a diverse workforce. All qualified
applicants will receive consideration for employment without regard
to race, color, religion, sex, national origin, sexual orientation,
gender identity, disability and protected veteran status, age, or
any other characteristic protected by law.
The wage range for this role takes into account the wide range of
factors that are considered in making compensation decisions
including but not limited to skill sets, experience and training,
and other business and organizational needs. The disclosed range
estimate may not have been adjusted for the applicable geographic
differential associated with the location at which the position may
be filled. At MSXI, it is not typical for an individual to be hired
at the top of the range for their role and compensation decisions
are dependent on the facts and circumstances of each case. A
reasonable estimate of the current range is $70k to $150k based on
current experience.
Apply Now!!!
#MSXNAJobs
Keywords: MSX International, Westport , Automotive Technical Advisor - New Haven/Hartford, CT, IT / Software / Systems , New Haven, Connecticut
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