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Customer Service Associate (CSA) - Port Jefferson

Company: Dime Community Bank
Location: Port Jefferson
Posted on: June 16, 2022

Job Description:

Summary: The role of a Customer Service Associate is to satisfy the needs of our customers by completing deposit and withdrawal transactions, responding to customer inquiries, issuing money orders, cash advances and cashiers' checks. The Customer Service Associate will assist in opening, closing, and provide service to all banks deposit and consumer loan products to Dime Community Bank customers in the branch market area.Responsibilities:Expediates deposit and withdrawal transitions accuratelyReconciles cash drawer by proving cash transactions, counting and packaging currency and coinsProcess night deposits bagsProviding account services to all Dime Community Bank customersPossesses current knowledge of regulatory requirementsIs familiar with reporting under the Bank Secrecy Act requirements related to Currency Transaction Report (CTR), Suspicious Activity Report (SAR) and Dime Community Bank internal Suspicious Activity Tracking ReportResponding to inbound Dime Community Bank customer inquiriesAssist New Account and File Maintenance reviews to ensure the accuracy and integrity of data for SOX 404 purposesMindful of bank product and services with ability to identify the needs of our customersQualifications:High School Diploma or equivalent required1 year of retail banking experience is preferredCash-handling experience preferredHead Teller experience preferredExcellent customer service skillsAbility to be flexible and multitaskAdvanced PC, Network, E-Mail, Director, Internet, Word Processing, Spreadsheet, and Transaction Research experience preferred

Keywords: Dime Community Bank, Westport , Customer Service Associate (CSA) - Port Jefferson, Hospitality & Tourism , Port Jefferson, Connecticut

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