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Services Specialist 1 - Customer Order and Fulfillment

Company: GE Aviation Systems LLC
Location: Bohemia
Posted on: January 16, 2022

Job Description:

Job Description Summary

The Customer Order & Fulfillment specialist is the key focal for the GE Aviation Long Island, NY and Pompano Beach, FL, Spares Organization and is the voice of the customer from the proposal phases through till product delivery. This Role supports sales activities and coordination of the customer deliverables. Additionally, this role develops processes to ensure work is aligned and executed based on customer requirements and coordinate priorities with the Operations Management staff.

Job Description

Roles and Responsibilities
Maintain strong customer relationships serving as the liaison between customer and GE, managing the transfer of information and requests.
Engage in sales activities through proposals and negotiations on Spare requests
Facilitate order management including the processing of orders.
Connect to customer portals and systems.
Receive/retrieve, review, and implement customer purchase orders, contracts and/or delivery orders.
May support forecasting, billing and collection activities.
Provide operations management team with delivery requirements to meet contractual commitments.
Work with operations team to understand and communicate commits and status to customers
Assist other business functions such as programs, engineering, and quality in the facilitation of communication.
Suggests improvements in products, processes, and procedures in an effort to drive continuous improvement.
Basic understanding of key business drivers; uses this understanding to accomplish own work.
May have some autonomy to make decisions within a defined framework.
Resolves issues in situations that require technical knowledge and judgment within established procedures.
Required Qualifications
Bachelor's degree from an accredited university or college (or a high school diploma / GED with at least 6 years of relevant experience).
Desired Characteristics
Ability to document, plan, market, and execute programs.
Strong oral and written communication skills.
Strong interpersonal and leadership skills.
Strong problem-solving skills.
Ability to work independently.
Experience with ERP systems such as Oracle as well as proficiency in common computing applications such as the Microsoft Excel, Outlook, and Word.
This role is restricted to U.S. persons (i.e., U.S. citizens, permanent residents, and other protected individuals under the Immigration and Naturalization Act, 8 U.S.C. 1324b(a)(3)) due to access to U.S. export-controlled technology. - GE will require proof of U.S. person status prior to employment.

Additional Information

GE offers a great work environment, professional development, challenging careers, and competitive compensation. GE is an - Equal Opportunity Employer . Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
GE will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).

As a federal government contractor, GE may in the future be required to have U.S. employees fully vaccinated against COVID-19. -Some GE customers currently have vaccination mandates that may apply to GE employees.
Relocation Assistance Provided: No

Keywords: GE Aviation Systems LLC, Westport , Services Specialist 1 - Customer Order and Fulfillment, Hospitality & Tourism , Bohemia, Connecticut

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