Case Manager
Company: Westhab Inc.
Location: Rego Park
Posted on: February 28, 2026
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Job Description:
Job Description Job Description JOB TITLE: CASE MANAGER
DEPARTMENT: SERVICES REPORTS TO: SENIOR CASE MANAGER FLSA:
NON-EXEMPT LOCATION: Westchester & NYC SUMMARY : The Case Manager
assesses clients’ needs, plans a course of action, links client to
services and monitors progress of clients and residents in their
program. The Case Manager ensures that clients receive appropriate
information and referrals to obtain and maintain housing. DUTIES &
RESPONSIBILITIES: Conduct intake and assessment process to orient
client to the program and develop individual service plan
reflecting assessment needs and goals. Meet weekly with client to
assist with the achievement of individual service plan goals.
Coordinate services with Housing Specialist, other staff and
external partners Provide advocacy for individual clients around
entitlements and services. Provide crisis intervention, aggressive
and supportive counseling to strengthen clients’ ability to make
appropriate life decisions. Document case management activities in
accordance with agency and funding source guidelines and
procedures. Complete Housing applications (both written and
computer generated) for clients based on their individual needs and
functioning. Achieve monthly placement quota, as assigned.
Facilitate workshops, groups and escort clients as applicable.
Attend staff meetings and trainings to enhance skills that are
related to job function. Must be able to work flexible, alternate
schedules which may include evening and weekend shifts. Perform
other related duties. EXPERIENCE, EDUCATION AND SPECIAL
REQUIREMENTS: Bachelor's Degree preferred. At least 1 year of case
management experience working with the homeless, mentally ill,
substance abuse and/or low income populations. Bilingual a plus.
Strong relationship building skills required. Ability to work
independently but know when to raise issues to supervisor.
Excellent organizational and time management skills necessary.
Ability to effectively multi-task and follow-up on a timely basis.
Strong PC skills required including Word and Excel. AGENCY PROFILE
& EMPLOYEE EXPECTATIONS: Westhab is a prominent community
development organization, providing housing and supportive services
for more than 10,000 of the most vulnerable members of our
community each year. We are staffed by an extraordinary group of
hard working professionals that are fully committed to our mission
- Building Communities. Changing Lives. Working at Westhab is not
easy. Our expectations for all staff are high. We believe that the
people and the communities that we have the privilege to serve
deserve our very best every day. We are a results-driven
organization that focuses on empowerment and impact. If you want to
apply for this opportunity, it should only be because you feel
ready for the challenges and expectations that come with joining
this kind of team. (EOE) OCCUPATIONAL SAFETY AND HEALTH
ADMINISTRATION (OSHA): The Occupational Safety and Health
Administration (OSHA) ensures safe and healthful working conditions
to workers by setting and enforcing standards and by providing
training, outreach, education and assistance. Westhab complies with
all applicable OSHA standards, rules and regulations in addition to
keeping our workplaces free of serious recognized hazards.
Keywords: Westhab Inc., Westport , Case Manager, Healthcare , Rego Park, Connecticut
