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Operations Manager

Company: Clear Health
Location: Westport
Posted on: November 25, 2022

Job Description:

Operations Manager

Clear Health is a digital health startup that offers telemedicine visits, prescription shipping, and skincare products for chronic skin conditions. We have a heavy focus on highly regulated medications for chronic and severe conditions, starting with a seamless way to get Isotretinoin (Accutane) prescribed online and delivered.

We are backed by consumer VCs and are scaling up at a rapid clip, with dermatologist and pharmacy coverage spanning all 50 states - we're building the future of the skin health journey, connecting the pieces from the doctor's office, to the pharmacy, to the beauty store.

Website: www.helloclearhealth.com

*Overview: * The ops manager will work on managing inbound customer inquiries through various channels (email/sms/social), processing patient cases through our platform, and crafting content and FAQs to streamline the customer journey.

*What we're looking for: *Highly empathetic with great people skills, preferably with a background in customer service. Someone who is detail-oriented, has great communication skills (verbal, written), with a can-do attitude. You will be the point person for customer support and the last of defense in charge of OWNING our customer service function.

*Qualifications: *

- 1+ years of customer service experience is a plus

- Preferably some kind of background in healthcare admin (nursing/healthcare admin) although not required

- Computer proficiency and tech savvy (MS Office Suite, Slack)

*Compensation: -$25/hr+ depending on experience*

*Required Availability: Full Time (Can work remote but MUST be local to Westport, CT)*

Job Types: Full-time, Contract

Pay: From $55,000.00 per year

* Monday to Friday
* Weekend availability

Work Location: One location%58047475%

Keywords: Clear Health, Westport , Operations Manager, Executive , Westport, Connecticut

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