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Client Services Manager

Company: Kuttin Wealth Management
Location: Hauppauge
Posted on: January 16, 2022

Job Description:

Step into a leadership role. Help manage the smooth operations of a fast-paced and friendly financial planning office in Hauppauge, NY. Work as an employee and supervisor of an independent advisor franchisee with a financial advisory practice of Ameriprise Financial and assist in daily business operations.

3 years retail wealth management or RIA experience
Series 7, 63

You are:
A natural leader
Organized & pay attention to details
Process Driven
Works well under pressure
Excellent written & verbal communication skills
Consistently punctual
Knowledge of excel & word
Knowledge of salesforce is a plus

Supervisory Responsibilities include:
Review work methods and procedures for possible quality improvements and efficiencies and implement them when appropriate
Assign and delegate work and provide feedback, when appropriate, to other practice support staff
Run daily stand-up and weekly staff meetings

Ability to perform, train and to supervise employees performing the following activities:
Client Interactions
Responsible for the client's first and ongoing impressions of the practice, which includes communicating the Ameriprise Client Experience, greeting clients and extending hospitality. This function is the first response to any client requests or concerns. From a practice perspective, it also includes implementing the client segmentation strategy (e.g., proactive contacts / meeting scheduling) to consistently execute a contact model for each segment.

Meeting Preparation & Follow Up
Responsible for preparing all the elements required for a client meeting, including document preparation, meeting space preparation and briefing the advisor on any client information or key events. This function is responsible for pre- and post-meeting communications to clients and creating and tracking a list of follow-up steps.

Business Processing
Responsible for the preparation and completion of applications and service agreements. Responsible for collecting suitability data and ensuring all paperwork is in good order prior to submission. Also responsible for securing client account statements and other information required to complete paperwork.

Records Retention & Filing
Responsible for creating a structure/process for filing and organizing client data, records and forms in adherence with compliance record retention guidelines. Also responsible for updating and maintaining all CRM data.

Kuttin Wealth offers healthcare, 401(k) with matching and was named by InvestmentNews as a 2021 Best Places to Work!!

Keywords: Kuttin Wealth Management, Westport , Client Services Manager, Executive , Hauppauge, Connecticut

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