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Luxury Residential Project Coordinator

Company: The Contractor Consultants
Location: East Hampton
Posted on: February 2, 2026

Job Description:

Be the Backbone of Operational Excellence — Join Hamptons Happiness Inc. as a Luxury Residential Project Coordinator! Position Title: Luxury Residential Project Coordinator Company Name: Hamptons Happiness Inc. Pay Range: $48,000 – $58,000 base salary Commission Employment Type: Full-Time Industry: Residential Pools and Wellness Job Overview Hamptons Happiness Inc., the Hamptons' leader in high-end residential wellness installations, is hiring a dynamic and highly organized Luxury Residential Project Coordinator to be the face and voice of our daily operations. In this pivotal role, you will be the glue connecting our clients, field teams, and internal processes—ensuring seamless scheduling, outstanding customer service, and streamlined project flow. If you’re a confident communicator who thrives under pressure and loves to solve problems, this is your opportunity to grow with a company that builds extraordinary wellness environments for elite properties. Who We Are At Hamptons Happiness Inc., we specialize in delivering cutting-edge pool, spa, sauna, and complete wellness systems throughout the Hamptons and beyond. Backed by 45 years of experience, we bring startup energy and craftsmanship to every job. Our team operates on trust, growth, and professional mastery—building a collaborative culture where people are valued, trained, and empowered to succeed. Learn more about us at www.hamptonshappiness.com Key Responsibilities Be the first point of contact for all client communication—calls, inquiries, and service updates. Manage the scheduling of jobs and technician deployment to ensure timely, efficient service. Represent the Hamptons Happiness brand with professionalism and positivity. Coordinate across teams to align priorities, resources, and project timelines. Address and resolve client concerns quickly and effectively, escalating when necessary. Track operational data including schedules, service tickets, and client notes with precision. Continuously support improvements in our processes and customer experience. Qualifications Excellent verbal and written communication skills. Highly organized with the ability to prioritize and multitask in a fast-paced environment. Customer-centric mindset with a natural ability to problem-solve and take initiative. Professional demeanor and confidence in representing the company to high-end clientele. Experience with CRM platforms or scheduling tools is preferred. Previous experience in customer service, coordination, or dispatch roles is a plus. Benefits Competitive base salary with commission opportunities Medical Insurance Weekly Pay Cycle Paid Time Off (Vacation, Sick, Holidays) Career Growth Opportunities Paid Training and Certifications Tech Package (Smartphone or Tablet) Annual Company Trips & Events Supportive and structured team environment Relocation Assistance Available (if applicable) Schedule Full-Time Monday–Friday, 8:00 AM – 5:00 PM Some weekend flexibility depending on operational needs Location Based in East Hampton, NY Primary operations support for projects throughout the Hamptons Equal Employment Opportunity We are proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected status. MGC25

Keywords: The Contractor Consultants, Westport , Luxury Residential Project Coordinator, Customer Service & Call Center , East Hampton, Connecticut


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