Posted on: March 20, 2023
Access Staffing LLC
$48,000 - $50,000 a year - Full-time
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$48,000 - $50,000 a year
Are you looking for Full-time work?
Shift and Schedule
8 hour shift
Monday to Friday
Full Job Description
Operations Administrative Assistant
The core duties and responsibilities of an Administrative Assistant revolve around supporting others complete their work, activities and tasks can vary widely from day to day. Responsible for completing all assigned tasks and activities supporting the operations team.
-- Support the operations and warehouse teams with various tasks and activities as assigned by the Director of Operations.
-- Support the team to assure customer orders are filled and shipped promptly with accurate shipping documents that meet our customer service standards and follow the customer's routing requirements.
-- Support the team by gathering information and documents required to resolve order and shipment related issues, assist team members in solving issue quickly and efficiently.
-- Support the team in researching and identifying the necessary documentation required to submit disputes for chargebacks. Copy, scan, file and submit disputes via email or on customer portals and follow up on open activity related to submitted disputes.
-- Perform data entry required to complete item set up, order entry, self-proof required for 100% accuracy of item data.
-- Create, update, and maintain documents, instructional documents, and reference materials.
-- Prepare communications such as emails, reports, meeting recaps and other correspondence.
-- Manage customer service requests via email and phone calls.
-- Create and maintain filing systems, both electronic and physical.
-- Additional miscellaneous activities as assigned by the Manager/Director.
Qualifications and Skills:
-- Excellent written and verbal communication skills.
-- Flexible and able to manage multiple priorities.
-- Proficiency in Microsoft Word, Excel.
-- Proficiency in internet browsing.
-- Attention to detail, team mentality and a positive attitude.
-- 1-2 years of experience in a support role.
Job Type: Full-time
Pay: $48,000.00 - $50,000.00 per year
RESUMES TO: email@example.com
AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER
Keywords: Phaxis, Westport , Administrative Assistant, Administration, Clerical , Smithtown, Connecticut
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