Billing and Operations Analyst

Company: Align Communications
Location: New York
Posted on: May 3, 2024

Job Description:

Join the Team!
Is technology your passion? Do you want to work with smart, forward-thinking individuals? Do you want to grow in career you love?
At Align, our professionals are the key to our success. We dont just hire talent, we invest in exceptional people who are forward-thinking, results-driven, and passionate about what they do. Were a group of tech-savvy professionals who are motivated by making an impact. Our culture is one of unbounded opportunity that celebrates the passions, skills and ideas of our teamwork hard, play hard, be smart!
We believe great communities lead to great companies. Thats why we offer a dynamic workplace where you feel inspired, engaged and innovative. We offer professionals opportunities to train in the leading technologies, make an impact within the industry and acquire valuable new skills whether on client sites or in one of our regional offices.Position Overview
Align is seeking to hire a person join our operations team which manages ConnectWise, focusing on the billing and project/agreement setup aspects of the system. The successful candidate will be an enthusiastic and high-energy individual. This individual will aid in managing our Professional Services Automation System (PSA) ConnectWise, collaborate on purchasing tasks and provide support for our monthly billing procedures.

This position will report to the Operations Manager
The hybrid position will be based out of our New York City Office 3 days per week, but will be able to work remotely 2 days a week.
This is a full-time position offering full benefits, a salary in the $65K to $75K range, paid training, and performance-based bonuses

Responsibilities

Be part of a team of ConnectWise Professional Services Automation (PSA) systems administrators primarily focusing on billing and project/agreement setup, while helping with purchasing tasks as required
Assist in conducting end-of-month billing processes
Ensure sales tax is accurate within the billing systems
Manage sales / use tax resale certificates
Maintain and update relevant ConnectWise settings
Coordinate special projects with a focus on processes and related business operations systems integration and automation
Prepare ad hoc reports using ConnectWise and help collecting, analyzing, and presenting data as appropriate
Attend internal and external meetings as required and provide data required for executives to make well informed decisions
Additional responsibilities consistent with this role may be required

Qualifications

BA/BS Degree is preferred
1-4 years of relevant experience in finance or operations
Any ConnectWise/PSA, Billing, Accounts Receivable experience is a plus
Excellent written and verbal communication skills
Highly ambitious with a desire to be a top industry professional
Ability to multi-task, prioritize and stay organized in a fast-paced environment
Superior multi-tasking and organizational skills, must have the ability to manage multiple priorities and deliverables
Strong collaboration and rapport building abilities
Solid MS Office experience including Power Point and the ability to create attractive and engaging presentations
Excellent work ethic and customer focus
Initiative and follow through are key characteristics
Any prior accounting experience (Billing / Accounts Receivable/ Accounts Payable) is a plus
Strong time-management and follow-up skills are necessary

Tier 2
PM20
Align is a premier global provider of technology infrastructure solutions.
Align specializes in designing and deploying technology infrastructure solutions from the desktop to the data center as well as providing managed IT services for clients.
Our professional services team, which includes Workplace Technology, Data Center Solutions and Migrations & Cloud provide strategic consulting, design, project management, engineering, implementation and support. Our best-in-class Managed Services team provides IT services and cybersecurity advisory for clients within the Alternative Investment industry. Align is a Microsoft Tier 1 Cloud Solutions Provider (CSP) and Gold Partner.
Our client centric approach and passion for driving IT innovation has enabled us to provide tailored solutions and business transformations for over three decades. Leading firms have relied on Align to provide forward-thinking technology strategies that support their current and future business needs.
Our teams have flawless track records of delivering technical solutions and have established long-standing relationships with an impressive client list of both Global 1000 and SMB clients. We work across a diverse list of industries including financial services, life sciences (pharmaceutical and health care), retail, technology, media and telecommunications.
For more information, visit: www.align.comPI2b391b0923df-25660-34244883

Keywords: Align Communications, Westport , Billing and Operations Analyst, Accounting, Auditing , New York, Connecticut