Hotel Front Desk Night Auditor

Company: Comfort Inn Medford Long Island
Location: Medford
Posted on: May 27, 2023

Job Description:

Our property is growing rapidly and we are looking for a night auditor who loves working with people, possesses a strong commitment to customer satisfaction, and has bookkeeping experience! We provide the tools and training to bolster your hospitality career goals. If you are seeking an overnight position with a team of true professionals, apply today!

Responsibilities:

Make sure every hotel guest has a pleasant stay
Verify, audit, and reconcile all financial records such as room charges, cash drawer activity, credit card transactions, final bill preparation, room charges, and occupancy percentages
Perform additional bookkeeping, administrative, and accounting procedures as required
Delegate housekeeping, security, and service requests, respond to guest inquiries and resolve guest complaints, process reservations and check-ins, and other front desk agent duties as required
Compile and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel management
--- Fulfill all Front Office functions between the hours of 11:00 p.m. and 7:00 a.m.
--- Check in guests, Check out guests, answer phones and take reservations
--- Respond to guest complaints, requests and emergencies.
--- Approach all encounters with guests and associates in a friendly service-oriented manner.
--- Maintain high standards of personal appearance and grooming which include wearing the proper uniform and name tag when working (per brand standards).

Qualifications:

Previous hotel front desk, hospitality, guest services, or night audit experience is preferred, but not required
Great communications. and excellent customer service skills are required
Requires a flexible schedule that allows for overnight shift hours
Some college is preferred but a high school diploma or equivalent is required
Must be computer proficient; experience with accounting or reservation software is a bonus


About Company:
Comfort Inn Medford is 75 rooms limited services hotel. Comfort Inn-- Medford-Long Island provides a home-away-from-home experience off the Long Island Expressway and just 10 miles from the Long Island MacArthur Airport. Discover a new side of New York as our guest. We provide friendly service and a variety of classic amenities to ensure your stay in Medford is a pleasant and memorable one

Keywords: Comfort Inn Medford Long Island, Westport , Hotel Front Desk Night Auditor, Accounting, Auditing , Medford, Connecticut